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Refund Policy

  • Refunds will be granted when the printer malfunctions (toner failure or broken parts).
  • Refunds will not be granted for user error or interference with release station operation(incorrectly formatted documents, tampering with buttons on the CPU or printer).
  • If you feel a refund is applicable for your incident, please fill out the following form.
  • All requests will be investigated and responded to in 1 business week.

Request a refund by filling out this form.

Last Updated: 8/18/10