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- Refunds will be granted when the printer malfunctions (toner failure or broken parts).
- Refunds will not be granted for user error or interference with release station operation(incorrectly formatted documents, tampering with buttons on the CPU or printer).
- If you feel a refund is applicable for your incident, please fill out the following form.
- All requests will be investigated and responded to in 1 business week.
Request a refund by filling out this form.