For students, the College provides an allocation of free printing each term. The current per term quota is $20 for printing on GreenPrint printers.
When the quota for Greenprint printing is exceeded,charges will be transferred to the student's DA$H discretionary account according to the following rates:
Dartmouth faculty have unlimited access to the black-and-white printers located in the Libraries.
For Library patrons and individuals who are not affiliated with the College, two black-and-white duplex Release Stations and one black-and-white simplex Release Station are provided for printing. See Where are the GreenPrint Release Stations (Printers)? Patrons should go to the Library's Reference Desk for printing instructions.
If you are not a student, you will be charged $.14 per page for black-and-white double-sided printing.
You can get a refund if a document was smudged during printing due to a mechanical problem with the printer, if it did not print due to a mechanical problem with the printer, or if there was a problem with the GreenPrint software. You cannot get a refund because you printed the wrong document or formatted it incorrectly. Find out how to apply for a refund here.
Three balances are displayed on the screen of a Release Station when a student logs in:
Yes. It costs less money and increases the number of pages you can print per term!
Dartmouth students automatically receive a quota of $20 per term for printing on the GreenPrint printers. If you use a printer that prints on only one side of the paper [a simplex (single-sided) printer], the maximum number of pages per term will be 333. If you print on a printer that prints on both sides of the paper [a duplex (double-sided) printer], the maximum number of pages per term will be 235 (the equivalent of 470 single-sided pages).
The average academic print job is six pages long. The Release Station printers print 45 pages a minute; about eight seconds to print an average job.
However, large graphics jobs (PDF files and PowerPoint documents, for instance) require intensive processing by the printer. This means that a single page of a graphics-intensive job may take several minutes to process (blinking green light on the printer) before the page actually prints. For these types of jobs:
Twenty-four hours. After that, Greenprint will automatically delete the file.
At the Release Station, you will see a window similar to the one below:
You will only see the jobs you submitted. (Individuals using one of the "Library_User" accounts will see all jobs submitted by that account.)
Locate your job in the list and select it.
If you are having problems with the GreenPrint software on your computer, contact the IT Service Desk or your department's IT support office by e-mailing help@Dartmouth.edu or calling 646-2999.
If you have concerns with your GreenPrint balance, send e-mail to Help@Dartmouth.edu as soon as possible (within 48 hours) of the problem. Please provide the following information:
Typically, when there are problems with GreenPrint, it is usually because the Release Station someone is trying to use is not working, or there is a system-wide problem that is preventing all Release Stations from working.
There are three main reasons you may not be able to release a job at a GreenPrint Release Station.
In order to print to the GreenPrint printers from a computer that is not connected to Dartmouth's network, you need to make a VPN connection first. See Using the Juniper VPN for additional information.
