Managing Your Voice Mail Messages
Checking Messages
- Step 1: Log on to Unity Voice Mail (6-1000 on campus or off-campus:
646-1000; then press * to log on).
- Step 2: Either:
- Press 1 to hear new messages or
- Press 3 to hear old messages. Then, press
1 to hear saved messages.
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Replying to Messages
- Step 1: After listening to the message, press
4.
- Step 2: Record the message, and use these keys as you
record:
| Key |
Task |
| 8 |
pause or resume |
| # |
end recording |
-
Step 3: Press # to send the message, or press 1 for message options. Then use the stated keys
to select options, and follow the Cisco Unity conversation to send your
message.
- Step 4: Follow the Cisco Unity conversation to handle the
original message.
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Forwarding Messages
- Step 1: After listening to the message, press 5.
- Step 2: Follow the Cisco Unity conversation to
address the forwarded message. To address the message to a private
list, press ## to switch to number entry as necessary.
- Step 3: Do one of the following three options:
- Press 2 to record an introduction, and use these keys as you record:
| Key |
Task |
| 8 |
pause or resume |
| # |
end recording |
- Press 3 for message options. Then use the
following keys to select options, and follow the Cisco Unity
conversation to send your message.
- Press # to forward the message as is.
- Step 4: Use the following keys to manage the original message and to control playback.
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Deleting Messages By Phone
Deleting a Message from Your Phone
- Step 1: Log on to Cisco Unity Voice Mail (6-1000 on-campus or off-campus: 646-1000).
- Step 2: Press 1 to hear new messages, or press 3 to review old messages.
- Step 3: During or after message playback, press 3 to delete the message.
Deleting Messages In the Deleted Items Folder
- Step 1: Log on to Cisco Unity Voice Mail (6-1000 on-campus or off-campus: 646-1000).
- Step 2: Press 3 to review old messages.
- Step 3: Press 2 to delete messages in the Deleted Items folder.
- Step 4: Press 1 to confirm that you want to delete messages.
- Step 5: When prompted, you can either:
- Press 1 to delete only the voice messages in the Deleted Items folder or
- Press 2 to delete all messages in the Deleted Items folder, including e-mail and voice messages.
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Sending Messages By Phone
Before you send a message, you can select from the following special delivery options:
|
Urgent
|
Mark a message urgent so that Cisco Unity sends it before regular messages.
|
|
Return Receipt
|
Request a return receipt so that Cisco Unity notifies you when the recipient opens the message.
|
|
Private
|
Mark a message private so that the recipient knows to treat it confidentially.
|
|
Future Delivery
|
Mark a message for future delivery so that Cisco Unity waits to send the message on the day and time that you specify.
|
Sending a Voice Message
- Step 1: Log on to Cisco Unity Voice Mail (6-1000; off-campus: 646-1000).
- Step 2: Press 2.
- Step 3: Follow the Cisco Unity conversation to address your message.
To address the message to a private list, press ## to switch to number entry as necessary.
- Step 4: Press 1 to add another name or list. or Press # to record the message. Use these keys as you record:
| Key |
Task |
| 8 |
pause or resume |
| # |
end recording |
- Step 5: Press # to send the message, or Press 1
for message options. Then use the following keys to select options, and
follow the Cisco Unity conversation to send your message.
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