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Set up Central Spam Filtering

Everyone in the Dartmouth community using a Dartmouth e-mail account is being asked to manage their spam settings centrally.  This is due to the increase in the number of messages incorrectly marked as spam going into junk email folders.  In order to correct this problem, you are being asked to turn ON central spam settings via https://dartdm.dartmouth.edu and turn OFF local spam settings in the application that you use to access your e-mail: Outlook 2010, Outlook 2011, Outlook 2013, Apple Mail, Thunderbird, or Entourage 2008 Web Access Edition. 

Directions for each application are listed below:

How to Turn ON Central Spam Settings

  1. Open a browser and go to Dartmouth Directory Manager at https://dartdm.dartmouth.edu
  2. Click the word Here to log in.  You will need to enter your NetID and Blitz Password to log in.
  3. Click Spam Settings in the lower right corner of the window.
  4. A drop-down list will appear.  Find Junk E-Mail in the list and select it.
  5. In the Set Spam Threshold box, select the third radio button from the left, and a box with the number 3 should appear below.  If the number that appears is lower than 3, choose the next radio button to the right until you see the number 3 in the box.  If the number is higher than 3, choose the next radio button to the right until it appears.
  6. Click the Change Spam Settings button to save your changes.
  7. Log out of Dartmouth Directory Manager by clicking logout next to your name at the top of the window toward the right.

How to Turn OFF Local Spam Settings

Outlook 2010/2013 (Windows)

  1. Open Outlook 2010 or 2013 and go to the Mail screen
  2. On the Home Ribbon at the top, choose Junk in the Delete section.
  3. Choose Junk E-Mail Options from the list.
  4. In the new window that appears, on the Options tab, under "Choose the level of junk e-mail protection you want:", click the radio button adjacent to No Automatic Filtering.
  5. Make sure that Permanently delete suspected junk e-mail instead of moving it to the Junk E-Mail folder is unchecked.
  6. Make sure that Disable links and other functionality in phishing messages and Warn me about suspicious domain names in e-mail addresses are checked.
  7. Click OK to exit the window.

Outlook 2011 (Mac)

  1. Open Outlook 2011 and go to the Mail screen.
  2. In the middle of the Home Ribbon, choose Junk, then choose Junk E-Mail Protection.  A new window will appear.
  3. On the Level screen, choose None for What level of junk e-mail protection would you like?
  4. Click OK to return to Outlook 2011.

Apple Mail

  1. Open Apple Mail.
  2. Under the Mail Menu, choose Preferences.  Another window will appear.
  3. Choose Junk Mail from the options across the top of the window.
  4. Uncheck Enable junk mail filtering.
  5. Close the window.

Entourage 2008 Web Edition

  1. Open Entourage 2008 Web Edition.
  2. On the Tools menu, choose Junk E-Mail Protection. A new window will appear.
  3. On the Level screen, choose None for What level of junk e-mail protection would you like?
  4. Click OK to return to Entourage.

Mozilla Thunderbird

  1. Open Mozilla Thunderbird.
  2. On the Tools menu, select Account Settings.  Another window will appear
  3. On the left side of the window, select Junk Settings.
  4. On the right side of the window, uncheck Enable adaptive junk mail controls for this account.
  5. Click OK to close the window.
If you need help to do this, please contact your Help Desk.
Dartmouth College: (603) 646-2999 / help@dartmouth.edu
GSM: (603) 650-1600 / Geisel.Computing.Support@Dartmouth.edu
Thayer:  (603) 646-6485 / computing@thayer.dartmouth.edu
Tuck: (603) 646-1818 / Tuck.Computing@Dartmouth.edu
DHMC: (603) 650-2222 / dhmc.user.support@hitchcock.org
Alumni: (603) 646-3202 / help@dartmouth.edu

 

Last Updated: 9/3/13