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Reading E-mail

Help! I Cannot See My New Messages!

  • Windows: In Outlook 2010, click View from the toolbar, then Change View. Select how you want messages displayed.
  • Macintosh: In Outlook 2011, click View from the menu bar, then Reading pane, then select how you want your messages displayed.

If you still aren't seeing new messages, verify that your client is online. Check your status bar for "Connected to Microsoft Exchange" message. If not, restart Outlook.

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How Do I Change the E-mail Display? For Example, I Want to See My Messages Listed, But Not Read Them on the Side.

The e-mail display is called a 'Reading Pane' in Outlook. You can customize your view by clicking the View tab. Reading Pane is found in the Layout group. Three options are available for you to display your messages, right, below, or hidden. This setting applies to the current folder that is selected in your mailbox.

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Last Updated: 7/18/11