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Set Up and Configuration for the Blitz System

First Time Steps for Windows Users

If you are using a Windows computer, there are a few system updates that you need to install on your computer. To do this:

  1. Go to https://bwa.dartmouth.edu/ and log in using your NetID and password.
  2. From the Home page, click Downloads in the navigation column on the right side of the window.
  3. Skip step 1 on the window that appears.
  4. Follow the directions for Steps 2 and 3.

When you are done with this process, you'll be ready to start using the Blitz system!

 

Configuring Outlook

Outlook 2007

In order to use the Outlook application on your computer, you will need to follow the steps below before running Outlook for the first time:

  1. Make sure you are running Microsoft Office 2007 SP2 or later.
  2. Next, go to the Mail Control Panel, then click Show Profiles if your computer runs Windows XP, or E-mail accounts for Windows 7 users. Click Add. In the Profile Name field, enter Outlook, then click OK.
  3. In the Auto Account Setup window, click the button next to E-mail Account and fill in the following information: Your name: Firstname M. Lastname; E-mail Address: name@dartmouth.edu (i.e. Firstname.M.Lastname@dartmouth.edu); Password: Your current e-mail (DND) password. Click Next.
  4. A Windows Security window opens. The first field will appear as name@dartmouth.edu but should be changed to netid@kiewit.dartmouth.edu (i.e. d12345w@kiewit.dartmouth.edu). Use your DND password in the password field. Press OK.
  5. You should then be notified that your E-mail account was successfully configured. Click the Finish button. When you open your inbox, you should see your email messages and folders.

Outlook 2010

  1. Open Outlook 2010 on your Windows computer.
  2. If you haven't configured Outlook previously, a welcome screen automatically appears. If you have another Outlook e-mail account, click File and choose Add Account.
  3. In the Auto Account Setup window, click the button next to E-mail Account and fill in the following information: Your name: Firstname M. Lastname; E-mail Address: name@dartmouth.edu (i.e., Firstname.M.Lastname@dartmouth.edu); Password: Your current E-mail (DND) password. Click Next
  4. A Windows Connect window opens. The first field will appear as name@dartmouth.edu, but should be changed to netid@kiewit.dartmouth.edu (i.e., d12345w@kiewit.dartmouth.edu). Use your DND password in the password field. Check the Remember Password box. Press OK.
    Note: A second Connect window may open during the setup process (or later on after restarting Outlook). Enter your username and password as described in Step 4 above.
  5. You should then be notified that your E-mail account was successfully configured. Click the Finish button. When you open your inbox, you should see your email messages and folders.

Outlook 2011

  1. Open Outlook 2011 on your Mac
  2. A welcome screen appears if you haven't configured Outlook previously. If you have another Outlook e-mail account, click the Tools menu, then choose Accounts. Click Add Account and choose Exchange Account.
  3. Type in the following information under Enter your Exchange Account Information: E-mail Address: Firstname.M.Lastname@dartmouth.edu; Method: User Name and Password; User Name: netid@kiewit.dartmouth.edu (i.e. d12345w@kiewit.dartmouth.edu); Password: your current email (DND) password; Configure Automatically should be checked. Click Add Account. If you're prompted that "Outlook was redirected to the server autodiscover-s.outlook.com to get new settings - do you want to allow?" click Allow.
  4. Your account will automatically be setup and email messages and folders should be available for use.

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Configuring Apple Mail

If you wish to use Apple Mail to access your Blitz account, you must be running Mac OS X 10.6 or higher. To configure Apple Mail to use Blitz, please goto: Configuring Apple Mail (Macintosh) for the Blitz System

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Configuring Other Email Applications

You can use an email application other than Outlook or Apple Mail with your Dartmouth.edu account as long as that email application is capable of being configured to use IMAP. Each application has different screens and may use different field names. Below is the information you may need to configure one of these alternative applications.

  • E-mail Address: This is the address others will use to send you e-mail. Be sure to use your full Dartmouth address (for example, John.Q.Public@Dartmouth.edu); nicknames are not guaranteed to be unique.
  • User Name: Enter your NetID (for example, d12345x@kiewit.dartmouth.edu).
  • Host Name or Incoming Mail Server: The host for the incoming server is outlook.office365.com
  • Make sure you enable SSL security on the account. You may need to specify that the IMAP port is 993.
  • SMTP Server or Host or Outgoing Mail Server: The host for outgoing server is smtp.office365.com
  • * Make sure you enable STARTTLS for outgoing server. (You cannot use just SSL).You may need to specify the port is 587.
  • * Whether using TLS or SSL, the outgoing server requires authentication, use password authentication, if needed enter your User Name as your NetID address (i.e. d12345x@kiewit.dartmouth.edu).

Outlook and AppleMail automatically use the Exchange address book. For IMAP applications you may need to configure your own. To configure an address lookup:

  • Search Base: dc=Dartmouth,dc=edu (exactly as shown here)
  • Server Address: ldap.dartmouth.edu
  • Port: 636
  • Use SSL: Yes
  • Authentication: Simple
  • Username: cn=<your First M. Last>,dc=dartmouth,dc=edu
  • Password: <your dartmouth.edu password>

Configuring Outlook to Search the DND

There are two steps to connect to the DND for your on-premises Exchange account. You only have to do both of these steps once. For Blitz users, you should access the Dartmouth directory via http://dndlookup.dartmouth.edu

First, select the File ribbon, then Account Settings. Select the Address Book tab, then click New. Click Next, then in the Server name field enter ldap.dartmouth.edu. Click the More Settings button, then OK. Click the Search tab and select Custom. In the Custom field, enter dc=dartmouth,dc=edu, then click OK. Click Next, Finish, then Close.

Next, with Mail selected in the Navigation bar, right-click on Mailbox - First M. Last - where First M. Last is your name. From the menu that appears, click New Folder. In the Name field, enter DND Lookup, then click OK. Right-click the newly created folder, then click Properties. Click the Home Page tab. In the Address field, enter http://dndlookup.dartmouth.edu/. Place a check in the Show home page by default for this folder field, then click Apply, then OK.

Quit Outlook, then restart it to have this functionality available.

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Changing Your Password or Nicknames

To change your password for accessing your Outlook account, use https://dartdm.dartmouth.edu/dartDM/dartDM. This will change the password for logging into Outlook, as well as your password for logging into other systems and authenticated Web sites. Nicknames can also be changed on this Web site.

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Securing Outlook

If you have Outlook installed on your computer, and your computer is a member of the Kiewit domain, you will not be prompted for your user name and password when you log into Outlook. This is because you have already provided the information when you logged into your computer. Therefore, it is important to make sure you press Ctrl+Alt+Del, then Enter to lock your computer when you walk away so someone else cannot walk up to your computer and have access to your e-mail, calendar, contacts, tasks, etc. When you return to your computer, press Ctrl+Alt+Del again to unlock it, then enter your password. Anything that was open on your computer when you walked away will still be there.

If you want to be prompted to enter your password each time you start Outlook, you can change the configuration on your computer. To do this, select Tools from the Menu bar, then Account Settings. On the E-mail tab, double-click on your e-mail address, then click More Settings from the change E-mail Account window that appears. Click the Security tab, and place a check in the Always prompt for login credentials field, then click OK.

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Accessing Multiple Accounts

If you are someone's assistant, and part of your job is to read, and respond to e-mail for someone else, you can have your Outlook account set up so that both your Outlook account, and the Outlook account of the person whose e-mail you monitor are both displayed when you log into your account.

To do this, first, have the person whose account you need to have access send an e-mail to Help@Dartmouth.edu requesting that you be granted full access and send permissions to their account.

From Outlook 2007, select Tools from the menu bar, then Account Settings. Select your account then click Change. Click More Settings, then the Advanced tab. Click Add, then enter the name of the second account that you want to monitor from within your account. Click OK to close the windows. Next, start a new e-mail, click the Options tab in the ribbon, and click Show From. This will make it so that when you start a new email, by default, the From option is displayed.

From Outlook 2010, click the File menu, then Account Settings. Select your account then click Change. Click More Settings, then the Advanced tab. Click Add, then enter the name of the second account that you want to monitor. Click OK to close the windows. Next, start a new e-mail, click the Options tab in the ribbon, and click From in Show Fields. This will make it so that when you start a new e-mail, by default, the From option is displayed.

You can now read e-mails from both accounts, but when you want to send an e-mail from an account other than your own, you need to enter the appropriate account in the From field.

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Restoring Deleted Items

If you delete items from the Deleted Items folder, and within the next 14 days decide that you need them back, follow the steps below to recover them. If it has been longer than 14 days, the items are no longer recoverable.

  1. Modify the registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Options to include a name of "DumpsterAlwaysOn", a type of "DWORD" and a value of 1, then restart your computer. WARNING: Making an error while modifying the registry can cause your computer to no longer start. If you have questions about this, please contact your department's IT support office before proceeding.
  2. Start Outlook and open the Deleted Items folder. There will now be sub folders containing the items that had been deleted from your account within the past 14 days.
  3. Move the items you want out of the Deleted Items folder and into the correct location.

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Blitz Web Access

You can access your Dartmouth e-mail, calendar, contacts, etc. from any computer connected to the Internet by opening a web browser and going to https://bwa.dartmouth.edu Your UserID is your netid (i.e. d12345w), your Password is your e-mail password.

Remember to log out of Blitz Web Access when you are done and close the web browser so that the next person using the computer won't have access to your account.

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Last Updated: 6/19/14