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Alias Help

At Dartmouth, everyone can receive mail at their primary e-mail address, or they can set up an alias so that they can receive e-mail at a name they are more commonly known by.

Managing Your Aliases

Users can manage (create, delete) the e-mail addresses (aliases) at which they can receive e-mail using the Dartmouth Directory Manager.


Primary Address: Your "primary address" is what appears in the "From" field when you send an e-mail. It is your full name, and, if a student or alumni, your class designation (e.g.

Alias: Email addresses, other than your primary address, are known as aliases. Alias addresses are only used for receiving email; they are never used for sending email.

There are two different types of aliases: "alternate" and "reserved."

Reserved Alias: Reserved aliases are addresses at which email was previously received by the account. They are created automatically by the system. They become necessary in special instances, such as a legal name change or a change in affiliation within Dartmouth. Email sent to reserved aliases will continue to be delivered to the account and not bounced back as undeliverable to the sender.

Alternate Alias: An "alternate" alias is one that is created by the user. At Dartmouth, we allow an account holder to create up to two (2) "alternate" aliases. These additional email addresses must be unique within the Dartmouth domain. All student and alumni aliases will automatically have their class designation appended to any alternate alias.

Nickname: Nicknames were from the old BlitzMail system. Each user could specify up to 8 nicknames at which they could receive e-mail messages, or by which others could look them up. The nickname functionality for receiving e-mail has been transferred to the "alias" functionality in the new Blitz system. Nicknames can still be specified to make it easier for people to find you by using Any nicknames you specify in DartDM will be searchable in the DNDLookup tool.


A user can delete alternate or reserved aliases, but not their primary email address. Once an email alias has been deleted, the user will no longer receive email sent to that address.

Students and emeriti will retain their primary email address, and up to two alternate aliases, for life. With the exception of emeriti, all staff and faculty primary email addresses will be deactivated upon retirement or separation from Dartmouth. If an alumni becomes a faculty or staff person, then leaves Dartmouth, their primary email address that will be active after they stop working for Dartmouth will have their class year appended (e.g.

Reserved addresses will cease to function for students upon graduation and for emeriti, upon their retirement date.

For these reasons it is recommended that, for all external and other important communications, you promote the use of your primary email address.

To ensure that ongoing use of a deleted or deactivated address has been discontinued, such addresses may not be re-used by another person until a waiting period of twelve months has passed. However, a deleted address can be reactivated within 12 months of deletion for the same user (e.g., rehire of employee within twelve months of separation). After this time period, deleted addresses are available for use by another person.


Here is an example of the use of a primary email address, reserved and alternate aliases.

Primary email address:

Alternate alias #1:

Alternate alias #2:

Reserved alias:

Last Updated: 7/18/14