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This list includes hardware and software that is officially supported by Peter Kiewit Computing Services consulting staff. We are prepared to assist any Dartmouth student, faculty, or staff member with any of the hardware and software listed below. Choosing something from this list means that Computing Services has experience with and resources available to provide support for the application or piece of hardware.
Members of the Dartmouth community may choose to use applications or hardware not found on this list. In fact, many other items are available for purchase through Computer Sales and Service or are available for download from the Software Downloads page. Other groups on campus may provide support for these applications or for other operating systems.
If the operating system or software you are using or planning to purchase does not appear on this list, please contact the IT Service Desk (Help Desk) at 646-2999 and select from the options provided, send e-mail to help@dartmouth.edu or call your department's IT support office. They may be able to offer alternatives or refer you to a more appropriate group or outside resource for support.
Note: Due to limited resources, we generally do not provide support for software or hardware older than four years, not on the list below, or for non-English versions of operating system installations. We also do not support hardware or software no longer supported by the manufacturer or pre-released (alpha or beta) versions of any computer hardware or software.
The Core Dartmouth Software Downloads that are available on the Computing Web site are a subset of what is available here and supported by Computing Services.
Supported Hardware
Apple Macintosh Computers
Note: All Apple systems should meet the minimum requirements of a G4, 667 MHz processor, and 512 MB of memory. These specifications are the minimum necessary to run the oldest supported operating system. However, to have a better computing experience, we suggest you consult us prior to purchasing a computer by contacting the IT Service Desk at 646-2999 and selecting from the options provided, sending e-mail to help@dartmouth.edu, or calling your department's IT support office.
- iBooks
- iMacs
- eMacs
- MacMini
- MacBook
- MacBook Pro
- MacBook Air
- Mac Pro
- Macintosh G5 (desktop models)
- Macintosh G4 (desktop and PowerBook models)
Dell Computers
Note: All Dell systems should meet the minimumrequirements of a Centrino or Pentium IV, 1.6 GHz processor, and 512 MB of memory. These specifications are the minimum necessary to run the oldest supported operating system. However, to have a better computing experience, we suggest you consult us prior to purchasing a computer by contacting the IT Service Desk at 646-2999 and selecting from the options provided, sending electronic mail to help@dartmouth.edu, or calling your department's IT support office.
- OptiPlex
- Latitude
- Precision
- XPS
(We do not support any non-Dell Windows computers.)
Personal Information Managers
Printers
- Epson and HP inkjet printers
- Xerox and HP laser printers
- (Konica Minolta and Savin multi-function copiers are supported directly by Conway Office Products.)
Modems/Networking
- Apple and Dell factory-installed internal modems and networking cards
- Apple external USB modem
- Apple external USB Ethernet
- 3Com and Xircom PCMCIA Ethernet/Modem Combo cards
- 3Com and Xircom 10/100 Ethernet cards
- Cisco Aironet 350 wireless LAN adapter cards
- Dell TrueMobile wireless cards
- Apple Airport, Airport Express, and Airport Extreme wireless cards
- (Apple Time Capsule, Airport Extreme and Express base stations are not supported and are not allowed on the campus network, but may be purchased for home use.)
Monitors
- Flat Panel Displays manufactured by Apple and Dell
- CRT monitors manufactured by Apple and Dell
Storage Devices
- Iomega Floppy/Zip/External drives
- USB Flash drives (also known as pocket drives, jump drives, or memory sticks)
- LaCie AIT, CD-R, CD-RW, DVD-R, DVD-RW (USB and FireWire)
- LaCie external storage devices
- Pexagon Store-It external storage devices (Windows only)
- Apple external USB superdrive
- Western Digital USB external hard drive
Supported Software
See specific details about the Dartmouth and Microsoft Campus Agreement.
Supported Operating Systems (OS)
Supported Dial-in Access to the Dartmouth Network
- We support all Macintosh and Windows built-in dial-up software for supported operating systems dialing into the Dartmouth network.
- Computing Services does not provide support for home networks or for Internet Service Providers (ISPs). Any questions you may have regarding home networking or setup configurations should be directed to the ISP from which you are purchasing services.
- Computing Services recommends you confirm an ISPs ability to support your computer model and operating system before you enter into an agreement with them. Be sure they are familiar with the Macintosh, Windows, or UNIX operating system on your computer and can help troubleshoot connectivity problems you may have when trying to connect to their network.
Desktop Applications
Note: Computing Services recommends keeping applications up-to-date, including applying available software updates. Many applications have a way to do this automatically by connecting directly to the vendors Web site. If you have questions, please contact the IT Service Desk at 646-2999 and select from the options provided, send electronic mail to help@dartmouth.edu or call your department's IT support office.
- Microsoft Office 2008, 2007, 2004, 2003, XP, X, and higher (only Word, PowerPoint, and Excel)
- FileMaker (versions 4.1v3 and higher)
- BlitzMail version 2.7.1 or higher for the Macintosh and version 2.6.5 or higher for Windows
- Mozilla Thunderbird version 2.0 and higher
- Kerberos and SideCar
- Aladdin eToken Runtime Environment version 4.55 or higher for the Macintosh and version 4.5 and higher for Windows
- KeyAccess version 6.1 and higher for Windows and version 6.1 and higher for the Macintosh
- Fetch version 5.x or higher
- Symantec DLO version 6.1 and higher for Windows and NetBackUp Data Center version 6.5.3 and higher for the Macintosh
- Internet Explorer version 6 and higher for Windows (Internet Explorer is no longer distributed with Macintosh computers or supported by Microsoft for use on Macintosh computers.)
- Safari version 1.2 and higher
- Mozilla Firefox version 3.0 and higher
- Parallels version 3 and higher
- VMWare Fusion version 1.1 and higher
- Adobe Acrobat Reader version 7.1.0 and higher
- JellyfiSSH version 4.2 and higher
- AbsoluteFTP version 2.0 and higher
- SecureCRT version 4.1 and higher
- Symantec AntiVirus (Corporate Edition) - Macintosh version 10.2 and higher; Windows version 10.1.6 and higher
- VPN version 4.8 and higher for Windows and version 4.6.04 and higher for the Macintosh
- Symantec Protection Agent (Sygate) version 5.1 and higher for Windows
- Symantec EndPoint Protection version 11 and higher for Windows
- GreenPrint version 7 and higher for Windows and version 8.0 for the Macintosh
- Oracle Calendar version 9.0.4 and higher
- Oracle Calendar Sync version 9.0.4 and higher
- Synthesis AG SyncML version 2.5 and higher
Personal Information Manager OS Applications
For more information related to this topic, see:
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