Overall System Status:
Computing Services has installed virus detection software on the servers (mailhubs) that control e-mail to and from off-campus addresses. This software automatically scans files attached to e-mail messages for possible viruses: it does not scan the e-mail message itself.
If an attachment appears to contain a computer virus, that e-mail will not be delivered and will be deleted. Neither the sender (usually a spam mail sender) nor the recipient of the message will be notified that the message has been deleted.
Since this virus detection software was installed, there have been some instances where enclosures that should have been delivered were stopped by the system. In these cases, the sender was able to resolve the problem by compressing the file into a different format, such as .zip or .sit and resending.
Even though Dartmouth filters potentially harmful e-mail enclosures, you still need virus protection software on your computer. Computer viruses can attack your computer in any number of ways; examining e-mail enclosures is only one way we are trying to prevent viruses from spreading. In addition, e-mail messages sent between Dartmouth addresses (e.g., from one @dartmouth.edu account to another @dartmouth.edu account) are not scanned by this software.
Last Updated: 3/4/10