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Oracle Identity Manager (OIM)

Dartmouth has implemented a new system, Oracle Identity Manager (OIM), to allow us to establish a new practice for secure passwords and to enable self-service password re-sets. For good reasons -- including protection of personal and confidential data, the campus network, and shared systems --  stronger passwords were required across Dartmouth starting in the fall of 2012. We are also deploying the latest systems technologies -- the same as those used by online banking and commerce. These improvements have been endorsed by the Dartmouth Information Security Council and the Council on Computing.

The new security practice accrues two substantial benefits to you:

  1. If you forget your password, you can in nearly every instance get a new one yourself, 24/7, without having to come to an IT Help Desk.  
  2. With your new, strong password, you will protect yourself from invasion of privacy and unauthorized access to your scholarship, data, and research, in addition to protecting Dartmouth's computing and networking infrastructure.

There are new rules associated with your strong password:

  • it must be at least 8 characters;
  • must contain at least one of these "special characters:" _!#$%^*
  • the last two characters can be any letter or number.

The new password will be used to log into your Dartmouth e-mail account as well as Canvas, BannerStudent, GreenPrint, VPN, etc.

IMPORTANT NOTE: once you change your password, within 24 hours you will need to update any applications or devices (e.g., smartphones, iPads, tablets) where you saved the old password.)

You will use the website only once. After your account has been configured, use the Dartmouth Directory Manager website ( to change your password, or to modify other preferences for your account.

Note that the rules for a new password in are the same as in In other words, you cannot activate your new password, then go to and reset your password to what it was previously.

All accounts tied to a single individual need to be configured; departmental and organizational accounts do not need to be configured unless they are used for something more than email. If you have a departmental or organizational account that you need to configure, you will need to coordinate the configuration of this/these account/s with Help.

Please contact your computing support office if you have questions.

See for additional information about this system.

Last Updated: 4/20/15