Since the Blitz2Blitz project began in May 2011, we have moved almost 4,000 accounts to the new Blitz services for e-mail and calendars. We thank all of the departments who signed up for the early phase of the transition. As a result of these early conversions, we’ve found that we want to take additional time to prepare departments for the move to the new services.
One reason for the change in plans is to make sure that we can transfer all e-mails from the old Blitz system to the new. Although many other institutions do not transfer e-mail when they switch to new systems, we believe it is important to do so, given the value of e-mail messages to faculty, staff, and students. We’re consequently adjusting our schedule and processes to provide for increased support. The project team will be in touch with departments with new plans and schedules in the next few weeks.
Computing Services’ staff have answered many questions since Blitz-2-Blitz transitions began. We encourage you call 646-2999 or e-mail help@dartmouth.edu. We’ve also created new opportunities to learn about the new Blitz:
Earlier this month, The Dartmouth reported on the Blitz2Blitz project, “Despite student complaints and requests for assistance, the process has proven generally successful, according to students interviewed by The Dartmouth.” Read the full article. The Newspaper also recently interviewed Vice President of Information Technology and Chief Information Officer Ellen Waite-Franzen and Associate Director of Administrative Computing Susan Zaslaw on the current adjustment of the migration schedule.
Computing Services' Helpdesk workers noted a range of student reactions to the June e-mail transition, from “The directions aren’t clear” to “I used Outlook before I came to Dartmouth and am glad we’re going there,” and, “That was easy.”
We’re listening to your feedback, and we’re doing our best to improve the transition process. Do you have any questions, comments, or suggestions? Contact E-mail.Transition@Dartmouth.edu.
