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Student Consulting Services works cooperatively with the Academic and
Administrative Consulting groups, and the rest of Peter Kiewit Computing
Services, to deliver computing assistance to all Dartmouth students, both
undergraduate and graduate. The group consists of four professionals and a
number of part-time students. If you are a Dartmouth student and have a
computing question or problem, do not hesitate to stop by the Student Computing
Help Desk in 172 Carson Hall, call us at 646-2999 (Press 2), or send e-mail to
help@dartmouth.edu.
In addition to the student staff, the Student Consulting group consists of
the following professional staff:
Student Staff
The students are the "front line" of support at the Student Computing Help
Desk. Every term, there are new faces among a diverse group who share an
interest in computers and enjoy helping users.
Employment
The Student Consulting Services group is comprised of full-time
professionals and part-time student employees. This is one of the primary
campus locations for employment in computer support.
Student Hiring Guidelines
All positions in the Student Consulting Services group are filled on a
term-by-term basis. The application process occurs over two to three days at
the start of every term; applications are available at the Student Computing
Help Desk in 172 Carson Hall.
Dartmouth students are hired to perform a variety of duties in Peter Kiewit
Computing Services. The positions are competitive and everyone must re-apply
every term. Students are hired under the following job titles: Student
Assistant and Student Consultant. Each of these employment opportunities
requires dependability, a "user-friendly" attitude, and strong communication
skills. These positions also require a certain level of knowledge of personal
computers; however, we do provide training for all positions. All students,
regardless of their computing background, are encouraged to apply. A team of
full-time consultants comprises a large portion of the backup support to these
positions.
Attendance at meetings and training sessions is required, and is equally as
important as working a scheduled shift. Special projects, or other duties, may
occasionally be assigned. Open positions are listed with SEO JOBNET. For more
information, contact the Student Employment Manager in
the Student Consulting Services group.
Additional information about these positions is available in the
Student Computing Help Desk Employee Handbook. The handbook outlines the
policies, procedures, and responsibilities of students employed at the Student
Computing Help Desk.
Annual User Satisfaction Survey Results
Results of our
Annual User Satisfaction Survey are available online.
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