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Student Consulting Services works cooperatively with the Academic and Administrative Consulting groups, and the rest of Peter Kiewit Computing Services, to deliver IT assistance to all Dartmouth students, both undergraduate and graduate. The group consists of four professionals and a number of part-time students. If you are a Dartmouth student and have a technology-related question or problem, do not hesitate to stop by the Student IT Service Desk in 172 Carson Hall, call us at 646-2999 (Press 2), or send e-mail to help@dartmouth.edu.
In addition to the student staff, the Student Consulting group consists of the following professional staff:
Student Staff
The students are the "front line" of support at the Student IT Service Desk. Every term, there are new faces among a diverse group who share an interest in computers and enjoy helping users.
Employment
The Student Consulting Services group comprises full-time professionals and part-time student employees. This is one of the primary campus locations for employment in computer support.
Student Hiring Guidelines
All positions in the Student Consulting Services group are filled on a term-by-term basis. The application process occurs over two to three days at the start of every term; applications are available at the Student IT Service Desk in 172 Carson Hall.
Dartmouth students are hired to perform a variety of duties in Peter Kiewit Computing Services. The positions are competitive and everyone must re-apply every term. Students are hired under the following job titles: Student Assistant and Student Consultant. Each of these employment opportunities requires dependability, a "user-friendly" attitude, and strong communication skills. These positions also require a certain level of knowledge of personal computers; however, we do provide training for all positions. All students, regardless of their computing background, are encouraged to apply. A team of full-time consultants provides significant backup support to these positions.
Attendance at meetings and training sessions is required, and is equally as important as working a scheduled shift. Special projects, or other duties, may occasionally be assigned. Open positions are listed with SEO JOBNET. For more information, contact the Student Employment Manager in the Student Consulting Services group.
Additional information about these positions is available in the Student IT Service Desk Employee Handbook. The handbook outlines the policies, procedures, and responsibilities of students employed at the Student IT Service Desk.
Annual User Satisfaction Survey Results
Results of our Annual User Satisfaction Survey are available online.
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