Biomedical Library User Survey - 1997

[Return to Part A - "Library Use"]
[Go to Part C - "General Questions"]
[Return to Executive Summary]

PART B - FACILITIES, COLLECTIONS AND SERVICES

7. Please evaluate the IMPORTANCE of facilities, collections and services provided by the Biomedical Libraries as related to your studies, teaching and research. Additionally we would like to know your perception of the PRESENT QUALITY of each item. Please make choices based on the library you use most often.. If you use both Dana Biomedical Library and Matthews-Fuller Health Sciences Library equally, please select one library to report on in detail and use the COMMENTS spaces if you have particular points to make about the other library.

Number of comments on : DANA = 161   MFHSL = 157

FACILITIES (Please rate the following on how IMPORTANT it is to you and on your perception of its PRESENT QUALITY. 5=High; 1=Low; N/O=No Opinion.)

HIGH

------

------

------

LOW

No Opinion

5

4

3

2

1

N/O

Comfortable physical environment (overall)

Importance

124

122

44

5

1

5

Present quality

79

127

69

17

1

7

temperature

Importance

109

118

62

7

4

9

Present quality

97

118

52

19

3

16

lighting

Importance

182

95

24

2

2

4

Present quality

113

124

50

9

1

9

noise level

Importance

175

102

22

4

1

3

Present quality

101

122

54

19

4

5

Availability of classrooms

Importance

47

52

54

37

37

77

Present quality

19

57

60

28

8

127

Availability of study space (tables, rooms and carrels)

Importance

154

76

40

8

9

22

Present quality

56

104

73

29

7

33

EQUIPMENT (Please rate the following on how IMPORTANT it is to you and on your perception of its PRESENT QUALITY. 5=High; 1=Low; N/O=No Opinion.)

HIGH

------

------

------

LOW

No Opinion

5

4

3

2

1

N/O

Audiovisual equipment (slide projectors, microform reader, VCR)

Importance

31

32

39

32

37

135

Present quality

15

37

23

9

3

211

Copiers (overall)

Importance

164

76

34

3

9

23

Present quality

39

98

92

33

3

40

Public catalog/database terminals

Importance

141

79

33

5

5

43

Present quality

65

94

60

16

4

61

Computer workstations (loaded with course-specific and general software)

Importance

113

52

32

16

20

73

Present quality

39

69

58

18

5

111

Access to network ports and outlets for portable computers

Importance

40

44

24

23

35

138

Present quality

7

35

20

12

4

223

COLLECTIONS / RESOURCES (Please rate the following on how IMPORTANT it is to you and on your perception of its PRESENT QUALITY. 5=High; 1=Low; N/O=No Opinion.)

HIGH

------

------

------

LOW

No Opinion

5

4

3

2

1

N/O

Book collection (includes current books)

Importance

144

83

29

10

3

35

Present quality

43

107

79

17

3

55

Journal collection

Importance

253

36

6

0

0

12

Present quality

81

123

65

16

2

20

Display of current journal issues

Importance

124

72

57

17

1

29

Present quality

97

101

50

10

3

39

Electronic information (citation databases, full text information)

Importance

175

70

15

4

3

37

Present quality

74

98

58

13

0

60

Audiovisual programs

Importance

25

28

46

29

28

143

Present quality

15

40

21

7

2

208

Online catalog (DCIS, Online Library)

Importance

196

65

14

3

1

24

Present quality

118

103

42

5

0

35

Computer-assisted instructional packages

Importance

39

34

40

17

15

157

Present quality

20

35

25

6

2

208

Daily newspapers

Importance

28

26

64

31

51

102

Present quality

30

38

41

8

8

170

Consumer health materials

Importance

40

36

52

18

35

121

Present quality

27

27

30

9

5

201

SERVICES (Please rate the following on how IMPORTANT it is to you and on your perception of its PRESENT QUALITY. 5=High; 1=Low; N/O=No Opinion.)

HIGH

------

------

------

LOW

No Opinion

5

4

3

2

1

N/O

Borrowing books

Importance

159

64

38

10

3

31

Present quality

143

69

32

4

1

54

Borrowing journals

Importance

153

62

35

8

7

36

Present quality

99

81

38

11

1

68

Course reserves

Importance

102

38

18

12

15

115

Present quality

66

48

28

6

5

142

Reference librarian assistance

during the daytime

Importance

158

70

36

4

0

37

Present quality

143

82

23

4

0

51

during the evening

Importance

92

73

45

15

7

73

Present quality

61

65

42

10

6

116

during the weekend

Importance

77

67

46

15

9

89

Present quality

44

53

48

9

6

139

Librarian-performed computer information searches

Importance

79

48

38

19

11

108

Present quality

61

52

22

6

1

161

Obtaining articles or books from the other Biomedical library or from another Dartmouth library (paging)

Importance

136

50

31

14

11

69

Present quality

84

68

30

8

2

119

Obtaining articles or books not owned by Dartmouth libraries (Interlibrary Loan, ILL )

Importance

157

56

13

8

5

71

Present quality

79

61

36

14

2

119

Articles copied by staff for a fee

Importance

38

20

31

30

49

139

Present quality

26

18

19

4

5

235

Learning Resources Center staff assistance (computers, audiovisual)

during the daytime

Importance

51

42

22

8

22

161

Present quality

33

35

16

2

2

214

during weekends

Importance

35

32

25

13

29

171

Present quality

15

22

19

4

4

237

during evenings

Importance

34

32

26

11

29

173

Present quality

16

16

23

3

5

238

Handouts & quick guides (e.g. for searching; databases; Fact Sheets)

Importance

45

70

42

18

17

116

Present quality

32

54

45

10

3

161

Librarian Liaison Program (consultation to departments by assigned librarians)

Importance

27

23

31

5

28

192

Present quality

16

13

14

4

6

246

Library workshops and orientations (e.g. MEDLINE, Endnote, Netscape)

Importance

60

47

45

18

16

122

Present quality

37

50

30

4

0

184

Exhibits (Displays in cases on the first and third floors of Dana)

Importance

12

30

54

32

47

129

Present quality

33

56

34

10

5

162

 

8. The Biomedical Libraries face choices in allocating finite resources for such purposes as services, facilities, equipment and electronic and print resources. Please note where you think Library resources should be concentrated. Check ONLY your highest priorities for allocation of resources:

280

Journals/Books (print)

107

Computers for public use

243

Networked databases (e.g. MEDLINE, BIOSIS)

181

Photocopiers

113

Networked full-text databases (e.g. electronic journals)

14

Audiovisual equipment (e.g. VCR)

155

Maintenance of current library hours

68

Extension of current library hours

16

Librarian Liaison Program to departments

32

Workshops/teaching/education

16

Access to network ports for portable computers

87

Facilities (e.g. furniture, lighting)

82

General reference services: assistance in using resources

32

Networked Carl Uncover or paper table of contents service

35

Multi-media resources (e.g. computer assisted instruction programs)

81

Delivery of articles and books to you (paging, ILL, photocopy service)

52

Online searching for you by librarians

[Return to Top of Page]

[Return to Part A - "Library Use"]

[Go to Part C - "General Questions"]

[Return to Executive Summary]



Last update 7-July-2001 by Biomedical Libraries Web Group
http://www.dartmouth.edu/~biomed/
©2001 Trustees of Dartmouth College
Hanover, New Hampshire 03755 USA